Know the differences between the wheel, the ladder, the triangle and the various continuums? And how about the Circle of Public-Initiated Participation? During this first session we’ll go through the popular community engagement models. By the end of the session you’ll be able to walk the talk and impress the boss by applying some overarching theory to your practice!

• Defining community engagement

• Who is "community"

• Types of community

• Models of community engagement

• Principles & values of engagement

In this session, we will delve into the who's who of good community engagement. We'll look at a range of scenarios and you'll learn a few different methods for identifying who needs to be involved in your project. This session will also introduce the PICNIC model of people identification, mapping and analysis.

• Generalisations of public

• Benefits of delving into who

• Tools for mapping and analysis

• The PICNIC Model™

• Character creation

This session will be jam packed with practical ideas to successfully deliver high quality written, face-to-face and online community engagement. Becky will share her favourite tools and techniques for engaging people in rich dialogue and her love of using a hybrid of methodology to reach the right people.

• The lost art of storytelling

• The Have your Say Global Pandemic

• Dialogue & deliberation

• Tools & Techniques

• Hybrid community engagement

Often overlooked in community engagement, this session will focus on how we communicate during our community engagement processes. From the start to the end of any process, it's critical that our communications are high quality. Or you'll be met with silence from your community!

• The need for high quality comms

• Strategies for checking language

• Plain English

• Dilemmas & negotiables

• The good, the bad & the ugly

Continually hearing from the same people with the same opinions? Got the same demographic attending all of your community meetings? One of the most common frustrations in the world of community engagement is not being able to engage with communities beyond the vocal minority. In this session you'll learn some tips, tricks and techniques to engage beyond the usual suspects, as well as how to reach those who are often described as hard-to-reach.

• Vocal minority versus silent majority

• Why do we hear from the same people

• Go where the people are

• Representative democracy

• Preparing for differences

We're going to get super practical in this final session with thinking about how we can set up our community engagement initiatives to be warm and welcoming, which result in people being supported to contribute their best! From positioning engagement to be seen and heard through to avoiding the furniture graveyards, this session will leave you itching to set up your next engagement session!

• Position engagement to be seen & heard

• Face-to-face welcoming environments

• Online welcoming environments

• Tips to really show you're listening

• Bootcamp reflection